Privacy Policy

1. Introduction

Welcome to GradGraph (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.gradgraph.com (the “Site”) and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide our analytics services, improve user experience, and communicate with you.

A. Information You Provide to Us

We collect personal information that you voluntarily provide when you fill out forms on our Site, such as the “Contact Us,” “Request a Demo,” or “Request a Free Analysis” forms. This may include:

  • Personal Identification: First and last name.
  • Contact Details: Email address and phone number.
  • Professional Information: Company/Institution name, job title, and industry.
  • Inquiries: The content of any messages or comments you send us.

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information about your device and usage patterns, including:

  • Device Data: IP address, browser type, operating system, and device type.
  • Usage Data: Pages viewed, time spent on the Site, referring URLs, and links clicked.
  • Cookies: We use cookies and similar tracking technologies to analyze trends and administer the website. (See Section 6).

3. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To provide the analysis, demos, or information you requested.
  • Communication: To respond to your inquiries, send administrative updates, and provide support.
  • Improvement: To analyze website traffic and user behavior to improve our platform and content.
  • Marketing: With your consent, we may send you newsletters or updates about GradGraph services. You may opt out at any time.

4. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information only in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting services, email platforms, analytics providers), provided they agree to keep this information confidential.
  • Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience.

  • Essential Cookies: Necessary for the website to function correctly.
  • Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
  • Control: You can choose to disable cookies through your individual browser options.

7. Third-Party Links

Our Site may contain links to other websites (e.g., university pages, news articles). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are intended for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at the email below.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@gradgraph.com Website: https://www.gradgraph.com